Privacy Policy
Introduction
Trimlight DFW (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, and communications, including SMS and MMS messages. By using our services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal information such as name, phone number, email address, and address
Communication data including SMS/MMS message content and opt-in records
Website usage data such as IP address, browser type, and pages visited
Customer interaction data related to inquiries, estimates, installations, or service requests
How We Use Your Information
We use collected information to:
Provide, operate, and maintain our services
Communicate with you regarding appointments, estimates, service updates, and support
Send SMS or MMS messages you have opted in to receive
Improve our website, services, and customer experience
Comply with legal and regulatory requirements
SMS & Messaging Consent
By providing your phone number and opting in, you consent to receive text messages from Trimlight DFW, including but not limited to:
Appointment confirmations and reminders
Service updates and notifications
Customer support responses
Promotional or informational messages (if opted in)
Message frequency may vary.
Message and data rates may apply.
Opt-Out Instructions
You may opt out of SMS communications at any time by replying STOP to any message.
You may also contact us directly to request removal from messaging lists.
Data Sharing & Disclosure
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Information may be shared only with:
Service providers that assist in operating our business (e.g., messaging platforms, CRM software)
Legal or regulatory authorities when required by law
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no electronic transmission or storage method is 100% secure.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and enforce our agreements.
Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Your Privacy Rights
You may request to:
Access, correct, or delete your personal information
Withdraw consent for communications
Receive information about how your data is used
Requests can be made using the contact information below.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Information
If you have questions about this Privacy Policy or our data practices, please contact:
Email: info@trimlightdfw.com
Phone: (817) 592-5100